Let's hope the improvements continue to expand and make NF USA as nice as the Canadian side. The main roads from Canada to the casino have been upgraded. One was scheduled to be built back before the 2008 great recession. The casino resort needs a larger version of the Bears Den that holds 3000 people so they can draw bigger name talent. Seneca offers a Vegas style Casino with good drink service. Need one more restaurant that offers a Blues type menu in a sit and serve upgraded restaurant. Need to scrap the buffet breakfast and focus on improved quality of breakfast items. It's common now to go through 200 bucks and not get a bonus play. Slot offers have been going down and slot play has been harder and harder to enjoy. Let them win sometimes or at least break even. The best way to keep avid slot players coming back it to give free slot play and to give players a fighting chance to play longer on their budget. If it keeps up our visits will be ending. It's why our visits or getting less frequent. It's clear to me and everyone I speak to that our gaming budget lasts half or less of what it used to. Seneca Casino Slots and the drop in payout %'s the past few months is tangible. Move some of the computer screens over to the Will Call or go back to the good old fashioned way of having a customer service rep take you from A to B in one step. Seneca please find solutions or alternatives to making us feel like cattle in a herd. A gift typically worth 20-30 bucks unless it's Advantage RSVP gift day and then it's likely worth closer to a 100 bucks. Herds of people jammed into 8 lines with little space where we line up sometimes for over a half hour just to print the slip so that we can go line up again to pick up the gift. The bands can be heard and seen from pretty much everywhere. The main part of the casino has a view of the STIR stage where pretty good to great entertainment takes place every Friday and Saturday. Seneca Casino has a great design minus the smoking section.

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